When the iTV Viet V3 blacks out or freezes inside the iTV Viet app, there are four (4) methods to troubleshoot this issue:
- Press stop on the remote to stop.
- Press the Home button twice, choose the app. Press OK to stop.
- Press the Home button, highlight iTV Viet app, press the Menu button on the remote. Go to Settings - OK - Choose Force Stop - OK - OK. Go back to the Home page and re open iTV Viet app.
- From the Home page, go to Help from the right menu, Click Reboot - OK - YES - OK. After it reboots, reopen iTV again.